Step 1 : Open the Editor
1. Go to
Feedback template.
2. Click on "Edit" after choosing your template.
Step 2 : Edit Feedback Form Content
1. To customize the feedback form's content, simply click the "Edit Form" button.
2. In the "Form Editor" tab, you can modify the header and choose your feedback inputs to your liking.
To add more inputs, click on the “+” icon or the "Add Input" button, then select your choice from the pop-up that appears. You can also modify the placeholder text.
To remove an input, simply click on the delete icon.
3. To create a two-section subscription form, click on the menu icon and activate the inline toggle.
4. In each input menu, you have the option to customize its settings as needed:
When you pick validation, you can decide if your input must be filled in or not.
You can also write a message for the required input. There are other validations that vary for different inputs.
In the settings, you can assign a name that's visible only to you, used as an ID. Additionally, you can choose to show or hide the input label and help text.
5. When it comes to the button, you can choose its placement.
6. To add another step in your feedback form, click on “Add Step” button. And to remove it click on delete icon.
7. Then, you can edit the thank you page text.
8. Once you're done, add your conditions. Then click "Close" to exit the popup and proceed to other configurations.
To learn more about the conditions, simply check out our
Form Conditions Documentation.
Step 3: Customize Form's Style and Colors
1. Within this panel, you have the ability to modify the form's style. You can choose whether it should be right-to-left or not, adjust its rounded, and even reposition the button as needed.
You will also choose colors that harmonize with your website.
Step 4 : Adjust the Layout
In the Layout panel, you can adjust how your layout looks and behaves. You have control over things like size, rounding, width, popup position, adding an overlay, choosing how it's displayed, and even adding animations.
To switch from the popup view to the section view, just deactivate the popup and disable the closable toggle.The overlay only functions within the popup when the horizontal position is set to the middle and the vertical position is set to the center.Step 5 : Preview
Lastly, you can click on “Preview” to see how your popup or section feedback form looks on both desktop and mobile devices. After this, you can proceed to the next step.
For further information on configuring triggers, please navigate to the
Widget Triggers section.